论文标题

关于学术界和实践质量要求的观点:共同点,差异和与上下文有关的灰色区域

Views on Quality Requirements in Academia and Practice: Commonalities, Differences, and Context-Dependent Grey Areas

论文作者

Vogelsang, Andreas, Eckhardt, Jonas, Mendez, Daniel, Berger, Moritz

论文摘要

上下文:质量要求(QRS)是行业和学术界不断讨论的话题。辩论围绕着质量要求的定义,如何处理它们或项目成功的重要性。尽管许多学术努力有助于有关QRS知识的体系,但从业者可能有不同的看法。实际上,我们仍然缺乏QRS的一致知识,因为有关该主题的许多讨论仍然由强烈依赖上下文依赖的观察结果主导。这对学术和从业者的观点都构成。我们的假设是,这些观点可能会有所不同。目的:我们报告一项研究,以更好地理解有关质量要求的可用研究陈述的程度,如示例性同行评审且经常被引用的出版物所示,反映在对从业者的看法中。我们的目标是分析学者和从业者观点中的差异,共同点和依赖上下文的灰色区域,以便讨论(在任何一方)的潜在误解和未来研究的机会。方法:我们与109名从业人员进行了一项调查,以评估他们是否同意文献中反映的QRS的研究陈述。基于统计模型,我们评估了一组上下文因素对研究陈述感知的影响。结果:我们的结果表明,大多数陈述受到从业者的尊重。但是,不是全部。在检查受访者的不同群体和背景时,我们注意到可能导致新研究问题的不同群体内的感知偏差。结论:我们的结果有助于确定有关学者和从业人员如何查看QRS和查明进一步研究可能有用的陈述的普遍依赖于上下文的差异。

Context: Quality requirements (QRs) are a topic of constant discussions both in industry and academia. Debates entwine around the definition of quality requirements, the way how to handle them, or their importance for project success. While many academic endeavors contribute to the body of knowledge about QRs, practitioners may have different views. In fact, we still lack a consistent body of knowledge on QRs since much of the discussion around this topic is still dominated by observations that are strongly context-dependent. This holds for both academic and practitioners' views. Our assumption is that, in consequence, those views may differ. Objective: We report on a study to better understand the extent to which available research statements on quality requirements, as found in exemplary peer-reviewed and frequently cited publications, are reflected in the perception of practitioners. Our goal is to analyze differences, commonalities, and context-dependent grey areas in the views of academics and practitioners to allow a discussion on potential misconceptions (on either sides) and opportunities for future research. Method: We conducted a survey with 109 practitioners to assess whether they agree with research statements about QRs reflected in the literature. Based on a statistical model, we evaluate the impact of a set of context factors to the perception of research statements. Results: Our results show that a majority of the statements is well respected by practitioners; however, not all of them. When examining the different groups and backgrounds of respondents, we noticed interesting deviations of perceptions within different groups that may lead to new research questions. Conclusions: Our results help identifying prevalent context-dependent differences about how academics and practitioners view QRs and pinpointing statements where further research might be useful.

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