论文标题
先发制人与非抢先队列的战略收入管理
Strategic Revenue Management of Preemptive versus Non-Preemptive Queues
论文作者
论文摘要
考虑一个两类不可观察的优先级队列，带有泊松到达，一般分布的服务和战略客户。加入高级课程时，客户收取费用。我们分析了根据非抢先（NP）和先发制人（PR）政策可实现的最大收入，并表明提供商总是更好地实施PR政策。此外，当只有一小部分客户加入高级课程时，有时会获得PR下的最大收入。
Consider a two-class unobservable priority queue, with Poisson arrivals, generally distributed service, and strategic customers. Customers are charged a fee when joining the premium class. We analyze the maximum revenue achievable under the non-preemptive (NP) and preemptive-resume (PR) policies, and show that a provider is always better off implementing the PR policy. Further, the maximum revenue under PR is sometimes achieved when only a fraction of the customers join the premium class.
