论文标题
关键字引导的神经对话模型
Keyword-Guided Neural Conversational Model
论文作者
论文摘要
我们研究了在开放域对话代理上强加对话目标/关键字的问题,在这种对话代理上,代理将对话平稳而快速地带到目标关键字。解决此问题可以使会话代理在许多实际情况,例如建议和心理治疗中应用。解决此问题的主要范例是1)训练下一个转变的关键字分类器,以及2)训练一个由关键字提取的响应检索模型。 However, existing approaches in this paradigm have two limitations: 1) the training and evaluation datasets for next-turn keyword classification are directly extracted from conversations without human annotations, thus, they are noisy and have low correlation with human judgements, and 2) during keyword transition, the agents solely rely on the similarities between word embeddings to move closer to the target keyword, which may not reflect how humans converse.在本文中,我们假设人类的对话是基于常识的,并提出了一个关键字引导的神经对话模型,该模型可以利用外部常识知识图(CKG)进行关键字过渡和响应检索。自动评估表明,常识提高了下一步关键字预测和关键字效果的响应检索的性能。此外,自我播放和人类评估都表明,我们的模型通过更平滑的关键字过渡产生响应,并且比竞争基线更快地达到目标关键字。
We study the problem of imposing conversational goals/keywords on open-domain conversational agents, where the agent is required to lead the conversation to a target keyword smoothly and fast. Solving this problem enables the application of conversational agents in many real-world scenarios, e.g., recommendation and psychotherapy. The dominant paradigm for tackling this problem is to 1) train a next-turn keyword classifier, and 2) train a keyword-augmented response retrieval model. However, existing approaches in this paradigm have two limitations: 1) the training and evaluation datasets for next-turn keyword classification are directly extracted from conversations without human annotations, thus, they are noisy and have low correlation with human judgements, and 2) during keyword transition, the agents solely rely on the similarities between word embeddings to move closer to the target keyword, which may not reflect how humans converse. In this paper, we assume that human conversations are grounded on commonsense and propose a keyword-guided neural conversational model that can leverage external commonsense knowledge graphs (CKG) for both keyword transition and response retrieval. Automatic evaluations suggest that commonsense improves the performance of both next-turn keyword prediction and keyword-augmented response retrieval. In addition, both self-play and human evaluations show that our model produces responses with smoother keyword transition and reaches the target keyword faster than competitive baselines.