论文标题
老年人的社会辅助机器人中的人造情感智力:一项试点研究
Artificial Emotional Intelligence in Socially Assistive Robots for Older Adults: A Pilot Study
论文作者
论文摘要
本文介绍了我们最近关于将人工情绪智力整合到社交机器人(RYAN)中的研究,并研究了机器人在吸引老年人中的有效性。瑞安(Ryan)是一种具有社会辅助机器人,旨在通过对话为患有抑郁症和痴呆症的老年人提供陪伴。我们使用了两个版本的Ryan进行研究,即同理心和非同情。同理心瑞安(Ryan)利用多模式情绪识别算法和多模式情感表达系统。同理心瑞安(Ryan)使用不同的输入方式,即面部表情和语音情感,检测到用户的情绪状态,并利用情感对话经理来产生回应。另一方面,非同理心瑞安(Ryan)缺乏面部表情,并使用脚本对话,这些对话不会因用户的情绪状态而考虑。我们研究了这两个版本的瑞安(Ryan),其中10名居住在高级护理设施中的老年人。用户报告的面部尺度情绪测量的统计显着改善表明,与Ryan的慈善和非同情版本的相互作用产生了总体积极影响。但是,口语单词测量和退出调查分析的数量表明,用户认为移情瑞安更具吸引力和讨人喜欢。
This paper presents our recent research on integrating artificial emotional intelligence in a social robot (Ryan) and studies the robot's effectiveness in engaging older adults. Ryan is a socially assistive robot designed to provide companionship for older adults with depression and dementia through conversation. We used two versions of Ryan for our study, empathic and non-empathic. The empathic Ryan utilizes a multimodal emotion recognition algorithm and a multimodal emotion expression system. Using different input modalities for emotion, i.e. facial expression and speech sentiment, the empathic Ryan detects users' emotional state and utilizes an affective dialogue manager to generate a response. On the other hand, the non-empathic Ryan lacks facial expression and uses scripted dialogues that do not factor in the users' emotional state. We studied these two versions of Ryan with 10 older adults living in a senior care facility. The statistically significant improvement in the users' reported face-scale mood measurement indicates an overall positive effect from the interaction with both the empathic and non-empathic versions of Ryan. However, the number of spoken words measurement and the exit survey analysis suggest that the users perceive the empathic Ryan as more engaging and likable.