论文标题
利益相关者公用事业措施及其在过程比较中的使用
Stakeholder utility measures for declarative processes and their use in process comparisons
论文作者
论文摘要
我们提出了一种计算和分析利益相关者实用程序的方法，但不限于社会科学。这些领域包括业务流程分析，医疗保健工作流程分析和政策过程分析。该方法非常笼统，适用于模态和/或时间性质的声明类型约束作用的任何情况。 声明的过程是一个过程，即在尊重一组约束时可以自由地进行活动。对于这样的过程，只要不明确禁止，任何事情都可能发生。几位作者已将声明的过程使用并研究为业务和医疗保健工作流程的模型。在将声明的过程视为某种系统的模型时，自然要考虑该过程对利益相关者的行为。我们得出了利益相关者实用程序的衡量标准，可以在非常一般的环境中应用。通过列出一个集合的属性来实现此推导，我们认为应该满足这种利益相关者实用程序功能，然后使用这些功能来显示非常具体的形式，必须保留这种效用。公用事业度量取决于声明过程的唯一痕迹，计算此组需要对代表该过程的声明图进行组合分析。 这是基于作者的先前工作，其中宣言过程的组合多样性指标被得出用于政策流程分析。然后可以使用利益相关者实用程序的集合来形成一个指标，我们可以将不同的声明过程相互比较。这些用文献中已经存在的声明过程的几个示例进行了说明。
We present a method for calculating and analyzing stakeholder utilities of processes that arise in, but are not limited to, the social sciences. These areas include business process analysis, healthcare workflow analysis and policy process analysis. This method is quite general and applicable to any situation in which declarative-type constraints of a modal and/or temporal nature play a part. A declarative process is a process in which activities may freely happen while respecting a set of constraints. For such a process, anything may happen so long as it is not explicitly forbidden. Declarative processes have been used and studied as models of business and healthcare workflows by several authors. In considering a declarative process as a model of some system it is natural to consider how the process behaves with respect to stakeholders. We derive a measure for stakeholder utility that can be applied in a very general setting. This derivation is achieved by listing a collection a properties which we argue such a stakeholder utility function ought to satisfy, and then using these to show a very specific form must hold for such a utility. The utility measure depends on the set of unique traces of the declarative process, and calculating this set requires a combinatorial analysis of the declarative graph that represents the process. This builds on previous work of the author wherein the combinatorial diversity metrics for declarative processes were derived for use in policy process analysis. The collection of stakeholder utilities can themselves then be used to form a metric with which we can compare different declarative processes to one another. These are illustrated using several examples of declarative processes that already exist in the literature.
