论文标题
“您必须证明威胁是真实的”：了解女性记者和活动家的需求记录和报告在线骚扰
"You have to prove the threat is real": Understanding the needs of Female Journalists and Activists to Document and Report Online Harassment
论文作者
论文摘要
在线骚扰是影响多个社区的主要社会挑战。社区的一些成员，例如女性记者和活动家，对他们的职业需要便捷的可访问性，对其身份的透明度，并涉及突出不公正的故事，因此产生了更高的影响。通过一项涉及焦点小组的多个定性研究，并与27位女性记者和激进主义者进行了访谈，我们绘制了经历骚扰的目标的旅程。我们介绍PMCR框架，以专注于预防，监测，危机和恢复的需求。我们专注于危机和恢复，并设计了一种工具，以满足与记录危机期间的骚扰证据相关的目标需求，并创建可以与支持网络共享的报告。最后，我们讨论了用户对该工具的反馈，突出了目标的需求，因为他们面临负担，并向未来的设计师和学者提供建议，以开发如何开发可以帮助目标来管理其骚扰的工具。
Online harassment is a major societal challenge that impacts multiple communities. Some members of community, like female journalists and activists, bear significantly higher impacts since their profession requires easy accessibility, transparency about their identity, and involves highlighting stories of injustice. Through a multi-phased qualitative research study involving a focus group and interviews with 27 female journalists and activists, we mapped the journey of a target who goes through harassment. We introduce PMCR framework, as a way to focus on needs for Prevention, Monitoring, Crisis and Recovery. We focused on Crisis and Recovery, and designed a tool to satisfy a target's needs related to documenting evidence of harassment during the crisis and creating reports that could be shared with support networks for recovery. Finally, we discuss users' feedback to this tool, highlighting needs for targets as they face the burden and offer recommendations to future designers and scholars on how to develop tools that can help targets manage their harassment.
