论文标题
查询扩展和实体加权,以查询重新重新审查的语音助手系统
Query Expansion and Entity Weighting for Query Reformulation Retrieval in Voice Assistant Systems
论文作者
论文摘要
Alexa,Siri和Google Assistant等语音助手在全球越来越受欢迎。但是,语言变化,语音模式的可变性,环境声学条件和其他此类因素通常与误解用户查询的助手相关。为了提供更好的客户体验,基于检索的查询重新印度(QR)系统被广泛用于重新制定那些误解的用户查询。当前的QR系统通常专注于神经检索模型培训或进行重新进行的直接实体检索。但是,这些方法很少同时关注查询扩展和实体加权,这可能会限制查询重新检索的范围和准确性。在这项工作中,我们提出了一种新颖的查询扩展和实体加权方法(QEEW),该方法利用实体目录中实体之间的关系(由用户的查询,助手的响应和相应的实体组成),以增强查询重新制定效果。对Alexa注释数据的实验表明,与不使用查询扩展和加权的基线相比,QEEW改善了所有顶部精度指标,尤其是Top10精度的6%改善。与使用查询扩展和加权相比,与其他基线相比,TOP10精度的提高了5%以上。
Voice assistants such as Alexa, Siri, and Google Assistant have become increasingly popular worldwide. However, linguistic variations, variability of speech patterns, ambient acoustic conditions, and other such factors are often correlated with the assistants misinterpreting the user's query. In order to provide better customer experience, retrieval based query reformulation (QR) systems are widely used to reformulate those misinterpreted user queries. Current QR systems typically focus on neural retrieval model training or direct entities retrieval for the reformulating. However, these methods rarely focus on query expansion and entity weighting simultaneously, which may limit the scope and accuracy of the query reformulation retrieval. In this work, we propose a novel Query Expansion and Entity Weighting method (QEEW), which leverages the relationships between entities in the entity catalog (consisting of users' queries, assistant's responses, and corresponding entities), to enhance the query reformulation performance. Experiments on Alexa annotated data demonstrate that QEEW improves all top precision metrics, particularly 6% improvement in top10 precision, compared with baselines not using query expansion and weighting; and more than 5% improvement in top10 precision compared with other baselines using query expansion and weighting.