论文标题
要了解软件初创企业中的分析
Towards Understanding Analytics in Software Startups
论文作者
论文摘要
Analytics(分析)在现代业务的数据信息决策过程中起着至关重要的作用。与已建立的软件公司不同,即使应该主要是数据驱动的启动过程,也没有看到软件初创公司利用分析的潜力。关于软件启动分析的文献中,几乎没有理解。这项研究着手通过探索在软件启动的背景下如何理解分析方法来解决知识差距。为此,我们收集了三个分析平台的定性数据,这些数据主要由来自多个来源的初创企业使用。我们介绍了平台文档以及使用这些平台的软件初创公司的经验报告。使用内容分析技术分析数据。确定了四个高级概念,这些概念封装了对分析的软件初创企业的真实理解,包括分析仪器,实验,诊断分析和获得见解。第一个概念描述了初创企业如何设置分析,后三个概念说明了分析的使用方案。这项研究是了解软件启动环境中分析的第一步。在这种情况下,确定的概念可以指导分析的进一步研究。它还为软件初创企业提供了一些见解,以设置数据知识决策的分析。鉴于研究中使用的数据的局限性,下一步的立即是通过直接与软件启动相互作用,并使用主要数据来验证并验证获得的理解。
Analytics plays a crucial role in the data-informed decision-making processes of modern businesses. Unlike established software companies, software startups are not seen utilizing the potential of analytics even though a startup process should be primarily data-driven. There has been little understanding in the literature about analytics for software startups. This study set out to address the knowledge gap by exploring how analytics is understood in the context of software startups. To this end, we collected the qualitative data of three analytics platforms that are mostly used by startups from multiple sources. We covered platform documentation as well as experience reports of the software startups using these platforms. The data was analyzed using content analysis techniques. Four high-level concepts were identified that encapsulate the real understanding of software startups on analytics, including instrumentation of analytics, experimentation, diagnostic analysis, and getting insights. The first concept describes how startups set up analytics and the latter three illustrate the usage scenarios of analytics. This study is the first step toward understanding analytics in the software startup context. The identified concepts can guide further investigation of analytics in this context. It also provides some insights for software startups to set up analytics for data-informed decisions. Given the limitation of the data used in the study, the immediate next step is to ground as well as validate the acquired understanding using the primary data, by directly interacting with software startups.