论文标题

迈向意识到的自主对话代理

Towards a Progression-Aware Autonomous Dialogue Agent

论文作者

Sanders, Abraham, Strzalkowski, Tomek, Si, Mei, Chang, Albert, Dey, Deepanshu, Braasch, Jonas, Wang, Dakuo

论文摘要

大规模语言建模和产生的最新进展使对话代理的创建在各种各样的对话场景中都表现出类似人类的反应,从一般的Chit-Chat到集中的目标话语。尽管这些代理商擅长产生与先前上下文相关的高质量响应,但他们缺乏对对话前进的整体方向的认识,以及在其中固有的任务成功的可能性。因此,我们提出了一个框架,在该框架中,对话代理可以评估对话向或远离预期结果的进展,并使用此信号为随后的响应提供信息。我们的框架由三个关键要素组成:(1)“全局”对话状态(GDS)空间的概念,(2)根据对话通过此空间进行对话轨迹计算的特定于任务的进度函数(PF),以及(3)基于对话的计划机制,基于对话的推出,代理可以使用进度信号来选择其下一步响应。

Recent advances in large-scale language modeling and generation have enabled the creation of dialogue agents that exhibit human-like responses in a wide range of conversational scenarios spanning a diverse set of tasks, from general chit-chat to focused goal-oriented discourse. While these agents excel at generating high-quality responses that are relevant to prior context, they suffer from a lack of awareness of the overall direction in which the conversation is headed, and the likelihood of task success inherent therein. Thus, we propose a framework in which dialogue agents can evaluate the progression of a conversation toward or away from desired outcomes, and use this signal to inform planning for subsequent responses. Our framework is composed of three key elements: (1) the notion of a "global" dialogue state (GDS) space, (2) a task-specific progression function (PF) computed in terms of a conversation's trajectory through this space, and (3) a planning mechanism based on dialogue rollouts by which an agent may use progression signals to select its next response.

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