论文标题

通过社会认知和基于群体的过程遵守社交媒体上的错误信息

Adherence to Misinformation on Social Media Through Socio-Cognitive and Group-Based Processes

论文作者

Efstratiou, Alexandros, De Cristofaro, Emiliano

论文摘要

先前的工作表明,人们对各种信息的偏爱不仅取决于准确性。这可能会发生,因为不同信息中包含的消息可能是喜欢的或令人反感的。尽管事实信息通常必须传达不舒服的真理,但错误的信息几乎不考虑真实性,并利用心理过程,从而增加了其吸引力和社交媒体上的扩散。在这篇综述中,我们认为,当误导性增殖时,发生这种情况,这是因为社交媒体环境能够通过减少而不是增加这样做的心理成本来遵守错误的信息。我们涵盖了如何经常将注意力从准确性和其他目标转移到其他目标,社会和个人认知如何受到错误信息的影响以及揭穿它最有效的情况以及在线组的形成如何影响信息消耗模式,通常会导致更多的极化和激进化。在整个过程中,我们表明两极分化和错误信息的依从性是紧密联系的。我们确定在设计反形式的干预措施或韧性的方法时,可以增加坚持错误信息的心理成本的方法,并且我们概述了CSCW社区可以进一步了解这一成本的开放研究问题。

Previous work suggests that people's preference for different kinds of information depends on more than just accuracy. This could happen because the messages contained within different pieces of information may either be well-liked or repulsive. Whereas factual information must often convey uncomfortable truths, misinformation can have little regard for veracity and leverage psychological processes which increase its attractiveness and proliferation on social media. In this review, we argue that when misinformation proliferates, this happens because the social media environment enables adherence to misinformation by reducing, rather than increasing, the psychological cost of doing so. We cover how attention may often be shifted away from accuracy and towards other goals, how social and individual cognition is affected by misinformation and the cases under which debunking it is most effective, and how the formation of online groups affects information consumption patterns, often leading to more polarization and radicalization. Throughout, we make the case that polarization and misinformation adherence are closely tied. We identify ways in which the psychological cost of adhering to misinformation can be increased when designing anti-misinformation interventions or resilient affordances, and we outline open research questions that the CSCW community can take up in further understanding this cost.

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