论文标题
个性化的多模式对话系统
Personality-adapted multimodal dialogue system
论文作者
论文摘要
本文介绍了针对2022年对话机器人竞赛开发的人格自适应多模式对话系统。要实现将对话策略适应个别用户的对话系统,有必要考虑用户的非语言信息和个性。在这场比赛中,我们建立了一个用户自适应对话系统的原型,该系统估计了对话过程中用户个性。验证的DNN模型用于估计注释的用户个性为五个分数。该模型嵌入了对话系统中,以在对话过程中从面部图像中估算用户个性。我们提出了一种对话管理的方法,该方法根据估计的人格特征改变了对话流,并确认该系统在本竞赛的初步回合中在真实的环境中起作用。此外,我们实施了特定的模块,以增强用户的多模式对话体验,包括个性评估,控制Android的面部表情和运动以及对话管理以解释观光点的吸引力。基于人格评估的对话的目的是减少用户的紧张感,并且是破冰船。对于更自然的Android对话,必须使用Android的面部表情和运动。由于这项比赛的任务是促进观光景点的吸引力并推荐适当的观光地点,因此如何解释该地点的吸引力的对话过程很重要。用户主观评估的所有结果都比为本竞赛开发的基线和其他系统的结果更好。拟议的对话系统在“印象等级”和“ Android建议的有效性”中排名第一。根据竞争的总评估,提议的系统总体排名第一。
This paper describes a personality-adaptive multimodal dialogue system developed for the Dialogue Robot Competition 2022. To realize a dialogue system that adapts the dialogue strategy to individual users, it is necessary to consider the user's nonverbal information and personality. In this competition, we built a prototype of a user-adaptive dialogue system that estimates user personality during dialogue. Pretrained DNN models are used to estimate user personalities annotated as Big Five scores. This model is embedded in a dialogue system to estimate user personality from face images during the dialogue. We proposed a method for dialogue management that changed the dialogue flow based on the estimated personality characteristics and confirmed that the system works in a real environment in the preliminary round of this competition. Furthermore, we implemented specific modules to enhance the multimodal dialogue experience of the user, including personality assessment, controlling facial expressions and movements of the android, and dialogue management to explain the attractiveness of sightseeing spots. The aim of dialogue based on personality assessment is to reduce the nervousness of users, and it acts as an ice breaker. The android's facial expressions and movements are necessary for a more natural android conversation. Since the task of this competition was to promote the appeal of sightseeing spots and to recommend an appropriate sightseeing spot, the dialogue process for how to explain the attractiveness of the spot is important. All results of the subjective evaluation by users were better than those of the baseline and other systems developed for this competition. The proposed dialogue system ranked first in both "Impression Rating" and "Effectiveness of Android Recommendations". According to the total evaluation in the competition, the proposed system was ranked first overall.