论文标题
通过游戏的拟人化剂对人类同理心的影响
Influence of anthropomorphic agent on human empathy through games
论文作者
论文摘要
包括聪明的虚拟代理和物理机器人在内的AI代理商的社会接受对于将AI整合到人类社会中变得越来越重要。尽管在人类社会中使用的代理人与人类共享各种任务，但他们的合作可能经常降低任务绩效。改善人类与人工智能代理商之间关系的一种方法是让人类同情代理人。通过同情，人类对代理人有积极和友善的感觉，这使得接受它们变得更容易。在这项研究中，我们专注于人类和代理人将各种相互作用在一起的任务，并调查了代理的特性，这些特性显着影响了人类对代理人的同理心。为了研究任务内容，难度，任务完成和代理人对人类同理心的影响，进行了两个实验。这两个实验的结果表明，人类对药剂的同理心很难仅使用任务因素维持，并且代理人的表达能够维持人类的同理心。此外，无论任务内容如何，更高的任务难度都会减少人类同理心的减少。这些结果表明，AI代理的特性在帮助人类接受它们方面起着重要作用。
The social acceptance of AI agents, including intelligent virtual agents and physical robots, is becoming more important for the integration of AI into human society. Although the agents used in human society share various tasks with humans, their cooperation may frequently reduce the task performance. One way to improve the relationship between humans and AI agents is to have humans empathize with the agents. By empathizing, humans feel positively and kindly toward agents, which makes it easier to accept them. In this study, we focus on tasks in which humans and agents have various interactions together, and we investigate the properties of agents that significantly influence human empathy toward the agents. To investigate the effects of task content, difficulty, task completion, and an agent's expression on human empathy, two experiments were conducted. The results of the two experiments showed that human empathy toward the agent was difficult to maintain with only task factors, and that the agent's expression was able to maintain human empathy. In addition, a higher task difficulty reduced the decrease in human empathy, regardless of task content. These results demonstrate that an AI agent's properties play an important role in helping humans accept them.
