Abstract
The automotive industry is dramatically changing. Many automotive
Original Equipment Manufacturers (OEMs) proposed new prototype
models or concept vehicles to promote a green vehicle image.
Non-traditional players bring many latest technologies in the Information Technology (IT) industry to the automotive industry.
Typical vehicle’s characteristics became wider compared to those of
vehicles a decade ago, and they include not only a driving range, mileage per gallon and acceleration rating, but also many features
adopted in the IT industry, such as usability, connectivity, vehicle
software upgrade capability and backward compatibility. Consumers expect the latest technology features in vehicles as they enjoy in
using digital applications in laptops and mobile phones. These
features create a huge challenge for a design of a new vehicle, especially for a human-machine-interface (HMI) system.
A typical New Product Introduction (NPI) cycle in the automotive
industry may range between two and five years, but rapidly changing
technologies in the IT industry may evolve into a next generation in
just three to six months. The traditional design methodologies in the automotive industry usually require clear boundary conditions before
a team can develop a device or system in a vehicle. The definition of
boundary conditions is based on empirical data or market survey results. For example, Many OEMs utilize Quality Function
Deployment (QFD) to transform customer needs into the design of
engineering functions and detailed parameters. However, due to the intersection of the automotive industry and the IT industry, the
boundary conditions for a human-machine-interface (HMI) system
become unstable, and it is risky to design a HMI system based on the assumption that the boundary conditions will not change during a
NPI cycle. With the fast growing autonomous technologies, a modern
vehicle may have a totally different HMI system compared to that of traditional cars.With more and more disruptive technologies are introduced in the
automotive industry, customers’ voices also became blurring.
Sometimes, the majority of customers do not know a future trend and whether they will like these changes. If a development team design a
HMI system purely based on the history data or market surveys, the
team may lose a foresight. This paper discusses a design method for a modern vehicle’s HMI system. A persona is introduced in the design
process and co-creation is utilized to generate design options. A
final
solution is selected based on psychological and statistical analysis. A design case for the Chinese Automotive market is also elaborated in
the paper as an example.
Introduction
Many new technologies have been growing fast and some disruptive technologies may finally reshape the automotive industry. These
new technologies bring more features to modern vehicles. In order
to incorporate these new features into vehicle platforms, a HMI system needs to be updated. From an aspect, it is important for a
HMI system to satisfy current drivers’ operation habits; from
another aspect, it is also important for a HMI system to account for usability of new features.
Since a first hybrid power train was introduced in the automotive
industry, many OEMs designed and promoted electric vehicles. With
a rapid development in an electric energy recapturing system and
storage system, electric vehicles gain more and more attentions in the automotive market. With low emissions, electric vehicles are
environmentally-friendly, and typical electric vehicles adopt a
modern interior design with a traditional HMI system.The Psychological and Statistical Design Method for
Co-Creation HMI Applications in the Chinese Automotive Market2017-01-0650
Published 03/28/2017
Xinyu Li
CBi China Bridge
Xinyu Ge
Caterpillar Inc.
Ying Wang
Xi'an Jiaotong University
CITATION: Li, X., Ge, X., and Wang, Y ., "The Psychological and Statistical Design Method
SAE_2017-01-0650_Caterpillar_The Psychological and Statistical Design Method for Co-Creation HMI Applications in the Chinese Automotive Market
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